Q: What is the mission of Tayyib Scents?

A: Our mission is to curate and offer exquisite fragrances that evoke emotions, memories, and personal expression. We strive to provide a diverse selection of high-quality perfumes for every individual and occasion.

Q: When was Tayyib Scents founded?

A: We launched our online store in 2024.

Q: Where is Tayyib Scents located?

A: We are an online retailer serving customers in UK only. Our operations are based in 63 Bescot Street WS1 4HY

Q: What are your core values?

A: Our core values are:

• Quality: Offering authentic, high-quality perfumes from reputable brands and perfumers.
• Customer Satisfaction: Providing exceptional customer service and a seamless shopping experience.
• Expertise: Sharing our knowledge and passion for fragrance to help customers find their perfect scent.
• Transparency: Providing detailed information about fragrance notes, ingredients and brand origins.

Q: What makes Tayyib Scents different?

A. Unlock Your Scent Personality: Our expert perfumers use a unique profiling method to identify your olfactory preferences and create a personalized fragrance experience.

• We specialize in niche and hard-to-find fragrances.
• We offer personalized fragrance consultations/recommendations.
• We curate discovery sets and samples to allow customers to explore different scents.
• We focus on sustainable and ethically sourced ingredients.
• We offer competitive pricing and exclusive deals.

Q: Are your perfumes authentic?

A: Yes, we guarantee the authenticity of all our perfumes. We source our products directly from authorized distributors and reputable brands.

Q: How can I choose the right perfume online?

A: We provide detailed descriptions of each fragrance, including its notes (top, heart, and base), family (e.g., floral, oriental, woody), and recommended occasions.

Q: What are fragrance notes?

A: Fragrance notes are the different scent layers that make up a perfume. Top notes are the first scents you smell, heart notes emerge after the top notes fade, and base notes are the long-lasting foundation of the fragrance.

Q: Do you offer samples?

A: Yes, we offer samples of many of our fragrances. You can find them on the individual product pages or in our dedicated sample section.

Q: What is your return policy?

A: Due to hygiene reasons, we generally do not accept returns on opened perfume bottles. However, if you receive a damaged or incorrect item, please contact us within 3 days days of receiving your order, and we will be happy to assist you. Please see our full return policy for details.

Q: How long does shipping take?

A: Shipping times vary depending on your location. You can find estimated delivery times during checkout. We typically ship orders within 5 business days.

Q: How can I contact you?

A: You can contact us via email at tayyib_scents@hotmail.com or through our contact form on the website.

Q: What payment methods do you accept?

A: We accept Google Pay, Apple Pay, Credit cards & Debit cards, PayPal